Privacy Policy
At Island Heaven Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you book a tour or use our services, we may collect your name, contact details, email address, payment information, and travel preferences.
- Non-Personal Information: We may also collect information about your usage of our website, such as your IP address, browser type, and location.
2. How We Use Your Information
We use the information we collect to:
- Process your bookings and payments
- Communicate with you regarding your travel plans, confirmations, and updates
- Improve our services and website functionality
- Respond to inquiries and provide customer support
- Comply with legal obligations
3. How We Protect Your Information
We implement a variety of security measures to ensure that your personal information is protected when you book services or enter your personal data on our site. We use encryption to safeguard sensitive data and ensure its confidentiality.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (e.g., hotels, transportation, guides) to facilitate your travel arrangements. These third parties are obligated to protect your data and use it solely for the purpose of providing the services you requested.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and improve our services. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal data. If you wish to exercise any of these rights, please contact us using the details below.
7. Third-Party Websites
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices.
8. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Island Heaven Tours
Melsiripura, Sri Lanka
Phone: 0769027100
Email: iheaventours@gmail.com